QUESTION: What makes James, Stevens, & Daniels different from other collections firms?

ANSWER: While many firms in the collections business use pressure, coercion, and other non-professional tactics, James, Stevens, & Daniels is a respected firm with a fine reputation for outstanding customer service. It treats its clients with the utmost professionalism and courtesy.

Perhaps, a look at our on-line FLASH presentation might be helpful.

QUESTION: Is JSD licensed to perform commercial debt collection?

ANSWER: Yes, JSD is licensed to collect in all U.S. States that require licensing.

QUESTION: Are there any up-front charges when I place an account for collections?

ANSWER: No, JSD works on a contingency basis. We get paid when you get your money.

QUESTION: What information is needed to place an account for collections?

ANSWER: There are five (5) basic pieces of information necessary to place an account for collections with SD. They are: 1) Debtor name, 2) Debtor address, 3) debtor telephone number, 4) date of last sales, and 5) the total amount of the debt to be collected. With this information our investigators can begin their collection process. Copies of back-up information that you have on the debt is appreciated within 24 hours of the placement.

QUESTION: Does your company use private investigators?

ANSWER: JSD definitely uses private investigators. These investigators will make personal visits to your debtors company. Just imagine the impact on your debtor when of our investigators steps into their office. In addition, JSD has a staff of investigators in our offices. They assist our collectors with financial research and skip tracing prior to the collection call. This service is included in our contingency rate.

QUESTION: What is the JSD remit policy?

ANSWER: JSD is unique within the collection industry. We pay our clients twice a month. Checks received and cleared prior to the 15th of each month will be paid on the 30th. Checks received after the 15th and are cleared prior to the 30th of each month will be paid on the 15th.
This process allows our clients to experience revenue much faster. All funds are deposited into a trust account upon receipt from your debtors.

QUESTION: Does JSD collect internationally?

ANSWER: YES. JSD has collected internationally since its inception JSD can reach out to a debtor with an effective collection effort anywhere in the world.

QUESTION: When is a good time to contact a commercial collection agency?

ANSWER: When your debtor is 90 days delinquent.
When you discover any serious financial conditions.
When your debtor demonstrates bad faith and loses credibility.

QUESTION: How old of a debt can I place?

ANSWER: JSD can collect on outstanding debts as long as they are within the Statute of Limitations. Keeping in mind that the longer debt goes without being paid the more difficulty it is to collect.