Heard from JSD Management? Start here.
A creditor has placed a past-due commercial account with our office. JSD Management is a third-party commercial collection agency. We work business-to-business accounts only.
Legal Notice: This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication is from a debt collector.
We expect you to check us out before responding. You can verify our company and contact information independently below.
Get Started
What do you need help with?
Verify a JSD communication
Confirm a letter, email, or call, and see our official contact information.
Learn moreUnderstand your account
Why we contacted your business, what we received from the creditor, and how to get documentation.
Learn moreDispute or correct an account
Already paid? Wrong amount? Wrong company? See what documentation helps us review it.
Learn moreResolve the account
Contact your collector to discuss payment, arrangements, and next steps.
Learn moreVerify JSD Management
Confirming the communication is legitimate.
If you're unsure whether a letter, email, or call is genuinely from our office, reach us through the main office number below rather than the contact information on whatever you received. Call independently and ask us to confirm it.
- Legal name: JSD Management Inc., doing business as James, Stevens & Daniels
- Official website: jsdinc.net
- Main office: (302) 735-4628, Monday – Friday, 8:00 AM – 5:00 PM EST
- Physical address: 1283 College Park Drive, Dover, DE 19904
- Email: addresses end in @jsdinc.net
- Accreditation: BBB Accredited Business ↗ and IACC agency member, listed in the member directory ↗
What to look for in a JSD letter
- The creditor's name and a JSD file number
- A specific balance figure rather than a rounded estimate
- The required debt-collector disclosure statement
- A named collector and a way to reach our office directly
Letters vary by creditor and by account. Call our main office and we'll confirm yours against your file.
Confirming a collector works here
Call our main office at (302) 735-4628, using that number rather than one left on a voicemail or in a text, and ask us to confirm the name of the collector who contacted you and that your file exists on record.
Payment methods
We accept
- Check
- Money order
- Bank transfer
We never ask for
- Gift cards
- Cryptocurrency
- Personal payment apps or third-party links
If someone contacts you claiming to be from JSD and asks for payment through any of the methods above, do not comply. Call our main office directly to report it.
Understand Your Account
Why your business was contacted.
A creditor placed this account with our office because it went unpaid past the terms on the original invoice or agreement. The debt originated with the creditor rather than with our office. Our role is to review what the creditor submitted, contact your business, and work toward resolving the balance.
What we received from the creditor
The creditor typically provides the amount placed, invoice or account numbers, your business contact information, and supporting records available on the account. Depending on the file, that may include invoices, statements, contracts, purchase orders, delivery records, or prior correspondence. We review what the creditor submitted alongside anything your business provides.
What your records may add
A payment already made, a disputed portion of the balance, an issued credit, a cancelled service, or an account belonging to a different entity all sit outside what the creditor sends us. If your records differ from the creditor's, tell us where they differ and send whatever documentation supports it.
Getting documentation on your file
Contact the collector assigned to your account with your JSD file number and the creditor's name. We can review the information associated with the placement and, when available, provide supporting account documentation so you can compare it against your own records.
What happens after you respond
Your collector reviews the information you provide and compares it with the account records. If something needs clarification from the creditor, we can go back to them before determining the next step.
Disputes
If you believe the balance is incorrect.
Contact our office and provide supporting records. We will review what the creditor has provided alongside what you submit and determine how to proceed.
Useful documents include payment confirmations, cancelled checks, email correspondence, signed agreements, delivery records, and cancellation notices.
Payment already made
Send payment confirmations, cancelled checks, or bank records showing the transaction date and amount. If payment went directly to the creditor after placement, we will confirm and close the account.
Balance belongs to another entity
If the account should be directed to a different business or party, identify the correct responsible entity in writing and provide any documentation that supports that position.
Goods or services not received
If you dispute that goods or services were delivered, send written correspondence, delivery records, or contract documentation that shows the discrepancy.
Amount is incorrect
If the balance differs from your records, send invoices, statements, or signed agreements showing the figure you have on file. We will compare it against what the creditor provided.
Resolve the Account
Contact the collector assigned to your file.
Contact the collector listed on your letter or notice. If you have the following available when you call, the conversation will go faster:
- Your JSD file number
- The creditor name
- Invoice numbers or account numbers
- Proof of payment, if payment was already made
- Any written dispute or documentation related to the balance
If there is a payment issue, a dispute, or a factual disagreement about the balance, contacting us with documentation is how the account gets reviewed and resolved.
Call about your account
Call the collector named on your letter. If your letter is unavailable, contact our main office.
(302) 735-4628Monday – Friday, 8:00 AM – 5:00 PM ESTSend documentation
If the balance is incorrect, has already been paid, or belongs to a different entity, send the supporting records to our office.
info@jsdinc.netPayments are accepted by check, money order, or bank transfer. Contact the collector on your letter for instructions on where to send payment. Any online payment portal claiming to collect on our behalf should be reported to our main office.
Common Questions