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JSD Insights
Practical writing on commercial collections and B2B recovery. No fluff.
Featured Perspective
Most companies treat the unpaid invoice as the problem. It is usually the shadow of a deeper system issue. A look at what B2B collections teams keep missing, through a 2,400-year-old allegory.
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06 / 07A step-by-step breakdown of how commercial debt recovery actually works, from internal collection efforts through agency placement to final resolution.
Most online advice about collection agencies is written for consumers and does not apply to your business. Here is what to actually do when a commercial agency reaches out.
Tell someone at a family gathering you work in collections and watch their face change. Here is why that reaction happens, and what it usually misses.
Where does AI actually belong in commercial collections? Not on the phone with debtors. In the backend: OCR for placement intake, document processing, parallel research, financial signals. The boring, useful work.
A direct explanation of commercial debt collection: how it differs from consumer collections, how the process works, and what to look for in an agency.
The 60-90 day rule, the warning signs that an account is ready, and what actually happens once you place it with an agency.
