JSD Insights
Practical writing on commercial debt collection, B2B AR recovery, and the decisions credit managers face. When to place an account, how agencies work, and what to look for.
Featured Perspective
Platforms like HighRadius and Billtrust are not replacing the collection industry. They are benefiting it by cleaning up the process that happens before an account ever reaches an agency.
Read the articleArticle Archive
08 / 09Every article on this topic gives you a checklist. This one explains why the checklist is the wrong frame, and what question you should actually be asking.
Most companies treat the unpaid invoice as the problem. It is usually the shadow of a deeper system issue. A look at what B2B collections teams keep missing, through a 2,400-year-old allegory.
How commercial debt recovery actually works, from the first missed payment through agency placement, negotiation, and legal escalation. What every creditor should know before the sixty-day mark.
Most online advice about collection agencies is written for consumers and does not apply to your business. Here is what to actually do when a commercial agency reaches out.
Tell someone at a family gathering you work in collections and watch their face change. Here is why that reaction happens, and what it usually misses.
Where does AI actually belong in commercial collections? Not on the phone with debtors. In the backend: OCR for placement intake, document processing, parallel research, financial signals. The boring, useful work.
A direct explanation of how commercial debt collection works, what it costs, and what separates a professional B2B agency from the rest.
The 60-90 day rule, the warning signs that an account is ready, and what actually happens once you place it with an agency.
