International Collections
International B2B collections.
Collecting a past-due account overseas is a different problem than collecting one at home. Different laws, different business norms, and a debtor who knows distance works in their favor. We have recovered cross-border B2B debt for U.S. companies for over twenty years.
What moves a stalled account overseas depends on the country and the account, not a fixed script. After twenty years of doing this, we know which approach actually gets a result: sometimes a local contact with standing where the debtor operates, sometimes direct outreach once the debtor realizes distance will not slow this down. Either way, your account stays with the same team from placement through resolution, not handed off into someone else's network.
Clients across those two decades have ranged from the United States Department of Agriculture (USDA) and other federal work to companies placing a single overdue account with an overseas customer for the first time.
Experience
20+ years
in cross-border recovery
Reach
28+ countries
Notable clients
USDA
and U.S. federal work
Approach
Case-by-case
matched to what each account needs
Why cross-border collections work differently.
International commercial collection carries its own legal and cultural hurdles. Here's how we work through them.
The method fits the market
A stalled account in one country and a dispute in another do not call for the same approach, and after twenty years of doing this, we know which one fits which situation. That might mean engaging a local contact with standing on the ground. It might mean the debtor responds just as well to direct outreach once distance stops looking like an advantage. We adjust the method to the account, not the other way around.
Contracts read first
International agreements carry their own governing law and payment terms, often different from what a domestic contract assumes. We read the contract before we make contact, the same practice we apply to every commercial collection, extended here to cross-border terms.
Two decades of results
We've recovered cross-border commercial debt for U.S. companies for more than twenty years, including federal work for the USDA. That history spans the jurisdictions listed below and others handled case by case.
Where we've actually worked
A selection of the countries where we've resolved past-due commercial accounts on behalf of U.S. clients.
North America
- Canada
- Mexico
Caribbean & Central America
- Antigua
- Bahamas
- British West Indies
- Jamaica
- Panama
- Trinidad & Tobago
- Virgin Islands
South America
- Colombia
- Uruguay
Europe
- Czech Republic
- England
- France
- Germany
- Holland
- Ireland
- Italy
- Poland
- Russia
Africa
- Ghana
- South Africa
Asia-Pacific
- Australia
- China
- Japan
- New Zealand
- South Korea
- Thailand
Don't see a country listed? Our network continues to grow. If you have a past-due account in a jurisdiction not shown here, contact us and we'll tell you directly whether we can pursue recovery.
Common questions about international collections.
- Do you handle accounts involving multiple currencies or jurisdictions?
- Yes. Each account gets reviewed for its governing law and currency terms before we make contact. A dispute rooted in one country's terms, with a customer operating under another's, gets handled according to what actually applies to that specific account.
- How is international commercial collection different from collecting domestically?
- The invoice and the underlying obligation work the same way as any commercial collection. What changes is who can credibly make the call. A debtor overseas often assumes distance limits what a U.S. agency can do, so the work leans more heavily on local representation and an understanding of that country's business norms.
- Is my account handled directly by JSD, or routed to a local partner agency?
- Your account is handled by JSD from placement through resolution. We may engage a local contact for a specific call or introduction when that's the right tool for the situation, but the account itself is not transferred into another company's network. You work with the same team throughout.
- What if the country I need isn't on your list?
- The list reflects a track record built over two decades, and it continues to grow with each new account. Send us the details and we'll tell you directly whether recovery is realistic in that jurisdiction before you commit to anything.
- Do you work with companies that have a global customer base, or only single overseas accounts?
- Both. Some clients place one aged account from a single overseas customer. Others route their entire international portfolio to us on an ongoing basis. The engagement scales to whichever applies.
Send us the account details.
Our international team will review it directly and tell you what's realistic, how it would be handled, and what it would cost. On a contingency basis, nothing unless we collect.